Privacy Policy
Details You Share
Sewage Backup Removal Pros takes calls and visits from people dealing with sewage in a building. A caller may share a name, a phone number, a property location and a description of the problem. Share only what is needed to describe the situation.
Phone Calls
Telephone systems can log the number that called, the time and the length of the call. Calls may also be recorded, and a caller can ask about recording at the start of a call. Any legally required notice is handled separately from this policy.
Website Visit Records
The server that hosts this website may keep technical records such as an IP address, browser type and pages viewed. Browser settings let a visitor limit or clear cookies. Which records exist depends on the technology in use at the time.
How Information Is Used
The details a caller shares are used to answer the call and to run the telephone and web service. The restoration company that takes the call may receive the contact and property details it needs to respond. Service providers who maintain systems may process operating records, and the law may require disclosure in some cases.
How Long Records Are Kept
How long a record is kept depends on why it exists and on recordkeeping rules that apply to it. A person may ask which records are tied to a call. No single retention period fits every record.
Access, Correction and Deletion
Privacy laws in some states give people rights to see, correct or delete personal information. Proof of identity may be required before a right is exercised. Privacy questions can go by telephone to (888) 578-6508.
Sensitive Details and Changes
Please do not share passwords, full bank or card numbers or other unrelated sensitive details on a call. Children should have an adult make any call about a property. This policy may change as practices or legal duties change, so check the current text before sharing details.